About

Will Cuadra is a Senior Technical Recruiter at Help Scout, a company that empowers customer-centric businesses in a helpful and human way. With over 8 years of experience in the SaaS space, Will is passionate about matching awesome people to great roles. He is a skilled recruiter who is continuously learning and expanding his skills to hone his craft. Will is particularly passionate about diversity and inclusion, and he incorporates this into his work as a recruiter. He manages full-cycle recruiting primarily for the Experience Organization, including hiring for Sr. Software Developers, Sr. Product Managers, and Sr. Product Designers. He is also able to adapt as needed and source, recruit, and execute for other business functions, such as Marketing and Finance. In his previous role as a Technical Recruiter at Help Scout, Will worked extensively in ATS and CRM tools like Lever and Gem. He ensured a candidate-first experience by overcommunicating with candidates and helping them feel prepared for their upcoming interviews. He also sourced and personalized outreach to candidates, avoiding mass messaging and ensuring a more personal touch. Will ran kick-off meetings with hiring managers and hiring teams, forming candidate profiles and making sure everyone felt good about their roles and responsibilities. Will has a Master of Science degree in Business Administration and Management from the University of Florida, as well as a Bachelor of Science degree in Chemical Engineering from the same university. He is a skilled recruiter with a wealth of experience and a passion for diversity and inclusion.